Respond to Business Requests

If you are a manager, resource owner, or other user delegated the ability to respond to business requests submitted by people within your organization, EmpowerID routes their requests to you, creating tasks for you to complete. As a delegated responder, you can approve business requests, reject business requests, set time constraints for requests, or delegate the decision to another person within your organization.   

Respond to business requests

  1. Navigate to the My Tasks App portal for your organization.

  2. In My Tasks, select To Do from the dropdown menu and search for the request you want to respond to.

  3. Click the Pending Item link.


    This opens the Card view for the task. From here, you can view details about the pending request and perform tasks, including:
    View where the task is in the approval process
    Delegate the task to other people within your organization for approval or rejection
    Approve the request
    Reject the request