Interact with Collaboration Tasks

In addition to addressing business request tasks that arise when other users request access to resources via the IAM Shop, you may also need to interact with another category of tasks called "collaboration tasks." As the name suggests, collaboration tasks focus on facilitating communication between users to address various needs, such as reviewing documents, offering feedback, and obtaining approvals before taking action.

For example, before deleting user accounts from the system, the person responsible for this task may want to consult with other relevant parties before proceeding. In such situations, collaboration tasks serve as an effective means to ensure that multiple perspectives are considered before making a decision.

Interact with collaboration tasks

1. Navigate to the My Tasks App portal for your organization.

2. Select To Do from the dropdown menu in My Tasks and click the Collaboration Tasks tab.

3. Click the Task link for the collaboration task you want to interact with.
   
   

   Open

   

   
   This opens the card for the collaboration task. From this card, you can view more information about the task, delegate the task to another user, assign additional approvers, and submit a decision.
   
   

   Open