Connecting to Live PSM Sessions

When your Privileged Access Policies are configured to allow live snooping, as an administrator, you can connect to live PSM sessions to monitor the activity occurring on a machine as needed.

Please note that if you are located in a country where the European Union GDPR (General Data Protection Regulation) is enforced, you must either turn off live monitoring and session recording or clearly alert the user that their session will be recorded, how it will be recorded, and that they can opt out of such monitoring by not continuing to the session.

To connect to a live PSM session

On the navbar, expand Privileged Access and click RDP/SSH Sessions.
Select the RDP/SSH Sessions tab and then search for the session to which you want to connect.
Click the Session Details icon for that session.

This opens the Priv Session Details page. If a session is live, you will see a Live Session box with a Connect button as shown below.
To join a live session, click the Connect button.

You should see a new browser tab labelled “Monitoring - *” open. You can now view what is occurring on the machine in real-time.

To stop monitoring the session, simple close the browser tab.