The EmpowerID SAP HCM connector is read-only; EmpowerID pulls identity information from the HCM module, but does not write information back to it. This makes SAP HCM the authoritative source for user identities and attributes pulled from HCM. When you connect EmpowerID to the HCM module, it reads a list of people and the demographic information (name, work address, etc.) for each individual user. Additionally, EmpowerID reads the organization structure in order to associate the job functions of each user with the appropriate roles in EmpowerID.

Attribute Flow
Users in SAP S/4HANA are inventoried as accounts in EmpowerID. The below table shows the attribute mappings of SAP HCM user attributes to EmpowerID Person attributes.

SAP User Attribute

EmpowerID Attribute


SAP User Attribute

EmpowerID Attribute




Last name of the user



First name of the user



Middle name of the user



Email ID of the user



Home phone number of the user



Title of the user



Employee ID of the user



Additional ID of the user



Company of the user



City of the user



Street Address of the user



State of the user



Postal Code of the user



Country of the user



Date of termination



Status of the user



Second address information for the user



Business Phone of the user

SAP Tables Read by the HCM Connector

SAP Tables Read by the HCM Connector











To connect EmpowerID to SAP, you need an SAP account, and you need to install SAP GUI Server on your EmpowerID Server.

You also need the following from SAP to create your Account Store.

  • Host Name of the BAPI endpoint

  • Username that is authorized to read from and write to the BAPI

  • Password

  • App server FQDN

  • Instance number

  • System ID

Additionally, each EmpowerID server used to run workflows or perform inventory functions must have the librfc32.dll assembly copied into the C:\Windows\System32 folder. EmpowerID uses the assembly to perform various SAP processes (inventory, workflows, etc.). You can download the assembly from EmpowerID at the following link:

As each organization's implementation, practices, and procedures with SAP differs, EmpowerID uses an SAP Data Analysis Utility to ensure the necessary tables can be read and the necessary BAPI's can be invoked. The utility reads from all the same tables as the connector and copies data from those tables into the EmpowerID Identity Warehouse. This provides EmpowerID with the opportunity to review and analyze data in order to modify connector logic before setting up the connection.

When you connect EmpowerID to SAP and configure your SAP Account Store, the first time you run inventory, EmpowerID discovers all of the user accounts in SAP and creates them in the EmpowerID data warehouse. Subsequent inventory runs update any changes occurring since the LastTimeStamp value tracked by the SAP connector.

Install the SAP GUI Server

  1. Download and extract the file (or a newer version).

  2. Navigate to the GUI7.3\NW_7.0_Presentation_\PRES1\GUI\WINDOWS\WIN32\ folder and run SetupAll.exe.

  3. In the installer, select SAP GUI for Windows 7.30 (Compilation 1) (or a newer version), and click Next.

  4. Select the target directory where you want to install it and click Next.

  5. When it finishes installing, open SAP Logon from the desktop icon.

  6. In SAP Logon, click to select the Connections folder, then in the toolbar, click New to create a new system entry.


  7. In the Create New System Entry wizard that appears, on the first page, click Next, then fill in the System Connection Parameters with values like the following on the second page.

    • Description — ECC

    • Application Server — FQDN of your SAP Server, e.g.

    • Instance Number — e.g. 77

    • System ID — e.g. EH9

    • SAProuter String — Leave this field empty.


  8. Click Finish. The new connection appears in the grid.


  9. Open File Explorer as Administrator and in the extracted file, navigate to GUI7.3\NW_7.0_Presentation_\PRES1\GUI\WINDOWS\WIN32\system\

  10. From that folder, copy the SAP .NET connector file, librfc32.dll and paste it into your C:\Windows\System32 folder.

Create a SAP HCM account store in EmpowerID

  1. On the navbar, expand Admin > Applications and Directories and then click Account Stores and Systems.

  2. On the Account Stores page, click Create Account Store.


  3. Under System Types, search for SAP HCM.

  4. Click SAP HCM to select the type and then click Submit.


  5. On the SAP S/4HANA Settings page that appears, fill in the following information:

    • Display Name — Enter a name for your account store.

    • Host — Enter the FQDN of your SAP Server

    • User Name — Enter your SAP System Administrator's user name

    • Password — Enter your SAP System Administrator's password

    • SystemNumber — Enter the system number from your SAP account

    • DefaultLanguage —  Enter the two-letter language code

    • Client — Enter the Client ID from your SAP account

    • Is Remote (Requires Cloud Gateway) — This setting appears for account stores with local directories, such as Active Directory, LDAP, SAP, etc. When enabled, this tells EmpowerID to use the Cloud Gateway Connection for that account store. The Cloud Gateway Connection must be installed on an on-premise machine. For installation information, please see Installing the EmpowerID Cloud Gateway Client.

  6. If you selected Is Remote (Requires Cloud Gateway), search for and select one or more cloud gateway servers and then click Submit. You will not see this screen if you did not select Is Remote (Requires Cloud Gateway).


  7. EmpowerID creates the account store and the associated resource system for it. The next step is to configure attribute flow between the account store and EmpowerID.

Now that the attribute flow has been set, the next steps include configuring the account store and enabling EmpowerID to inventory it.

Configure account store settings

  1. On the Account Store and Resource System page, click the Account Store tab and then click the pencil icon to put the account store in edit mode.

    This opens the edit page for the account store. This page allows you to specify the proxy account EmpowerID is to use to connect to the SAP as well as how you want EmpowerID to handle the user information it discovers during inventory. Settings that can be edited are described in the table below the image.

  2. Edit the account store as needed and then click Save to save your changes.

    Now that everything is configured, you can enable the Account Inbox Permanent Workflow and monitor inventory. Be sure inventory is enabled on the account store settings page.