Creating Unlicensed Office 365 Users

This topic demonstrates how to create unlicensed Office 365 users in EmpowerID.

To create an unlicensed Office 365 User in EmpowerID

1. In the navigation sidebar, expand Identity Administration > Specialized Systems and click Office 365 Manager.
   
   This directs you to the Office 365 Dashboard, which provides a quick visual overview of your Office 365 subscription.
   
2. On the Office 365 Manager page, click the Mailbox tab and then click the Create Mailbox Page Action Link.
   
3. From the General tab of the Create Mailbox form that appears, do the following:
   
   1. Select User from the Mailbox Type drop-down.
   2. Select Is Office 365 Mailbox to have the form display drop-downs populated with your Office 365 tenant information.
   3. Enter name values for the user in the First Name, Last Name, Display Name and Logon Name fields.
   4. From the Tenant drop-down, select your Office 365 Tenant.
   5. Under License Agreement, leave the Tenant deselected. 
   6. Type an email alias for the user in the Email Alias field.
   7. Type a password for the user in the Password and Confirm Password fields.
   8. Enter any Notes or Comments as needed.
      
      
      
   9. Under Mailbox Features, select the desired features. ActiveSync Enabled allows password changes originating in Office 365 to be synchronized with any user accounts and Person objects belonging to the Office 365 account store in EmpowerID and vice-versa.
      
      
4. Click Save.

To verify the new unlicensed user in Office 365

1. From your Web browser log in to your corporate Office 365 account as an administrator.
2. From the Office 365 admin center, click users and groups and then select Unlicensed users from the Select a view drop-down.
3. Search for the user you just created in EmpowerID and verify that you see that user in the view.