IT Shop User Experience

The IT Shop makes requesting access to resources easy. Instead of navigating throughout the Web site looking for a specific resource – like an application, a role, or a group – you can go to the IT Shop. The IT Shop allows you to quickly see what resources you currently have access to and shop for more. You simply search for what you want and put it in your cart. Once an item is placed in the cart, it stays in the cart until you check out or remove it.

In this way, you can go about your business, navigating away from the IT Shop without losing the contents of your cart. When you are ready to checkout, that is, submit your request for access (known as a business request in EmpowerID), you review the items in your cart, add a reason for requesting those items and click then Submit. Your requests route for approval – to managers and, if necessary, other designated approvers.

Please find below the demo of IT Shop user experience.