ServiceNow Account Store Settings

Account Store Settings

Setting

Description

General Settings

IT Environment Type

Allows you to specify the type of environment in which you are creating the account store.

Account Store Type

Allows to specify a type to help identify the purpose of the account store you are creating. Default is the most common usage.

Option 1 Specify an Account Proxy

Allows you to change the credentials for the account that EmpowerID uses to connect to and manage the account store.

Option 2 Select a Vaulted Credential as Account Proxy

Allows you to use a credential that you have vaulted in EmpowerID as the account that EmpowerID uses to connect to and manage the account store.

Inventoried Directory Server

Allows you to select a connected server as the directory server for the account store.

Authentication and Password Settings

Allow Password Sync

Enables or disables the synchronization of password changes to user accounts in the domain based on password changes for the owning person object or another account owned by the person. This setting does not prevent password changes by users running the reset user account password workflows.

Queue Password Changes

Specifies whether EmpowerID sends password changes to the Account Password Reset Inbox for batch processing.

Password Manager Policy for Accounts without Person

Specifies the Password Manager Policy to be used for user accounts not joined to an EmpowerID Person.

Provisioning Settings

Allow Person Provisioning (Joiner Source)

Specifies whether EmpowerID Persons can be provisioned from user accounts in the account store.

Allow Attribute Flow

Specifies whether attribute changes should flow between EmpowerID and the account store.

Allow Provisioning (By RET)

Allows or disallows the Resource Entitlement (RET) Inbox process to auto-provision accounts for this domain for users who receive RET policy-assigned user accounts, but have not yet had them provisioned.

Allow Deprovisioning (By RET)

Allows or disallows the Resource Entitlement Inbox process to auto de-provision accounts for this domain for users who still have RET policy-assigned user accounts, but no longer receive a policy that grants them a user account in the domain. De-provisioning only occurs if the de-provision action on the Resource Entitlement policy is set to De-Provision.

Max Accounts per Person

This specifies the maximum number of user accounts from this domain that an EmpowerID Person can have linked to them. This prevents the possibility of a runaway error caused by a wrongly configured Join rule. It is recommended that this value be set to 1 unless users will have more than 1 account and you wish them to be joined to the same person.

Business Role Settings

Allow Business Role and Location Re-Evaluation

Specifies whether the account store allows Business Role and Location re-evaluation.

Business Role and Location Re-Evaluation Order

This is an optional policy setting that can be used by provisioning workflows to determine which Account Store has priority when determining the roles and locations that should be assigned to a person. Account Stores with a higher value take precedence.

Inventory Auto Provision OUs as IT System Locations

Specifies whether OUs in the external system are added as IT System locations in EmpowerID. If true, the OUs appear under the All IT Systems location node.

Inventory Auto Provision External Roles as Business Roles

Specifies whether EmpowerID automatically provisions external role as Business Roles. This is useful for role-mapping where indicated.

Default Person Business Role

Specifies the default EmpowerID Business Role to be assigned to each EmpowerID Person provisioned from the user accounts in the account store.

Default Person Location (leave blank to use account container)

Specifies the default EmpowerID Location to be assigned to each EmpowerID Person provisioned from the user accounts in the account store.

Group Settings

Allow Account Creation on Membership Request

Specifies whether EmpowerID creates user accounts in the account store when an EmpowerID Person without one requests membership within a group belonging to the account store.

Recertify All Group Changes as Detected

Specifies whether detected group changes should trigger recertification.

SetGroup of Groups to Monitor for Real-Time Recertification

 

Directory Clean Up Enabled

Directory Clean Up Enabled

Specifies whether the SubmitAccountTermination permanent workflow should claim the account store for processing account terminations. When enabled, accounts in the account store that meet the qualifications to be marked for deletion are moved into a special OU within the external directory, disabled and finally deleted after going through an automated approval process. This process involves setting a number of system settings in EmpowerID and requires multiple approvals by designated personnel before an account is finally removed from the account store.

Report Only Mode (No Changes)

When enabled, a report of what the Directory Clean Up process would do is written to the log. The process itself is ignored and all accounts are set to Termination Pending,

Special Use Settings

Automatically Join Account to a Person on Inventory (Skip Account Inbox)

Specifies whether EmpowerID should attempt to join user accounts in the account store to an existing EmpowerID Person during the inventory process. When enabled, the Account Inbox is bypassed.

Automatically Create a Person on Inventory (Skip Account Inbox)

Specifies whether EmpowerID should create new EmpowerID Persons from the user accounts discovered in the account store during the inventory process. When enabled, the Account Inbox is bypassed.

Queue Password Changes on Failure

Specifies whether EmpowerID should send password changes to the Account Password Reset Inbox only when the change fails.

Inventory Settings

Inventory Enabled

Allows EmpowerID to inventory the user information in the account store.

Inventory Schedule Interval

Specifies the time span that occurs before EmpowerID performs a complete inventory of the account store. The default value is 10 minutes.

Membership Settings

Enable Group Membership Reconciliation

Allows EmpowerID to manage the membership of the account store’s groups, adding and removing user to and from groups based on policy-based assignment rules.

Membership Schedule Interval

Specifies the time span that occurs before EmpowerID runs the Group Membership Reconciliation job. The default value is 10 minutes.